​Wally provides services to healthcare and other service providers (“Providers”), enabling them to offer services to their patients. This Privacy Policy describes how we collect and use your personal information when you use the Wally Services.

We hope you will take the time to read this Privacy Policy carefully. By continuing to use the Wally Services, you agree to this Privacy Policy and the collection, use, disclosure, and storage of your personal information as described by this Privacy Policy.

The Privacy Policy is between you and Wally Health, Inc and its affiliates ("Wally" or "Us" or “We”). If you do not agree with the Privacy Policy, please do not access or use the Wally Services.

​We may modify this Privacy Policy or add additional terms from time to time to reflect, for instance, a change to the Wally Services or a change to the law. You should review the Privacy Policy regularly. Any changes to the Privacy Policy will be effective immediately upon being posted to the web site. Continued use of the Wally Services after any such changes shall constitute your consent to such changes.

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1. Services provided​

Wally provides a software platform that enables Providers to offer their services directly to consumers and for consumers to purchase services directly from Providers. WALLY DOES NOT PROVIDE MEDICAL, DENTAL, OR HEALTH RELATED SERVICES AND DOES NOT PROVIDE INSURANCE OF ANY TYPE.

​Wally takes the privacy of its users seriously and complies with all applicable laws and regulations, including the Health Insurance Portability and Accountability Act.

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2. Information we collect​

We collect information to make your experience, and the experience of others, better. We may collect the following types of information from you:

• Basic Information: We may collect personal information such as your name, date of birth, telephone number, email address, zip code, login credentials, and credit or debit card account information. We will also collect any personal information that you choose to post on the Wally Services.
• Health Information: We may collect information about your healthcare needs or the healthcare needs of your dependents. We collect this information when you purchase Provider services, post content, submit information, or otherwise communicate with us.
• Device and Usage Information: We may also automatically collect certain anonymous information when you use Wally Services. This information may include, for example, your IP address, your Internet browser and operating system type, the date and time of your visit, and the URLs of other web sites that referred you to us.

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3. Cookies and other tracking technologies

We and our service providers may use cookies, web beacons, pixels, and other technologies to receive and store certain types of information whenever you interact with our Website through your computer or mobile device. A “cookie” is a small file placed on the hard drive of your computer or mobile device. On your computer, you may refuse to accept browser cookies by activating the appropriate setting on your browser, and you may have similar capabilities on your mobile device in the preferences for your operating system or browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser or operating system setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Website. Google Analytics uses cookies to help the Website analyze how users use the site. You can find out more about how Google uses data when you visit our Website by visiting “How Google uses data when you use our partners' sites or apps”, (located at google.com/policies/privacy/partners/). We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google's website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.

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4. How we use collected information​

We take your privacy seriously. We do not sell, share, rent, or trade the personal information we have collected about you, other than as disclosed within this Privacy Policy or at the time you provide your information. We do not share your personal information with third parties for those third parties' direct marketing purposes unless you consent to such use or sharing.

Below are some examples of how we use the information:

• To provide Wally Services, including creating and administering your Wally account;
• To purchase services from Providers;
• To pass payment information to Providers;
• To respond to and fulfill your support requests;
• To remind you of upcoming events, such as renewals;
• To communicate with you about your Wally account, such as payment reminders;
• To communicate with you about the Wally Services or Provider services, including changes to those services;
• To develop new products and services;
• To offer you tailored content on the Wally Services;
• To provide you with information about products and services that may interest you;
• For our legitimate business needs;
• To maintain and improve the Wally Services; and
• For any other purpose to which you consent.

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5. How we share personal information

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. We disclose your Personal Data to a few third parties, including:

• to third party service providers that we use to support our business;
• to a company we merge, acquire, or that buys us, or in the event of change in structure of our company of any form;
• to comply with our legal obligations;
• to enforce our rights; and
• with your consent.

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We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Data that we collect or you provide as described in this privacy policy:

• to contractors, service providers, and other third parties we use to support our business. The services provided by these organizations include providing IT and infrastructure support services, and ordering, marketing, and payment processing services. Our payment processors’ privacy policies may be found at https://stripe.com/us/privacy;
• to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Wally Health about our Website users are among the assets transferred;
• to fulfill the purpose for which you provide it. For example, we may disclose your personal information to a Provider;
• for any other purpose disclosed by us when you provide the information;
• with your consent.

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We may also disclose your Personal Data:

• to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• to enforce or apply our Terms of use and other agreements, including for billing and collection purposes; and
• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Wally Health, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

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6. How we protect personal information​

We work hard to protect your personal information. We use commercially reasonable physical, technical, and administrative security measures to protect personal information we collect from loss, misuse, unauthorized access, or improper disclosure. Please understand that no security technology is completely secure, and remember that when communicating with Wally, email is not a secure form of communication when transmitting sensitive or personal information.

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7. Third party data collection​

Some content or applications on the Wally Services may be provided by third parties, including analytics companies and advertising providers. The Wally Services may also include social media features, such as the Facebook “Like” button, and other widgets, such as the “Share” button or interactive mini-programs provided by third parties. These third parties may use cookies or other tracking technologies to collect information about you when you use the Wally Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different web sites and other online services.

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8. Links to other websites​

The Wally Services may contain links to third party web sites, such as social media web sites. This Privacy Policy is only applicable to the Wally Services. Wally has no control of these third party web sites or how they handle your personal information. Please be sure to review these third party web site privacy policies before visiting their web sites.

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9. Do not track​

The Site is not currently configured to respond to Do Not Track signals.

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10. Chidren's privacy​

Wally Services are not intended for persons under the age of 18. We do not knowingly collect, maintain, or use personal information from children under the age of 13. If we become aware that a child under the age of 13 has submitted personal information to us through the Wally Services, we will immediately delete such information.

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11. Contact us​

If you have any questions or concerns, please contact us by email at hi@hiwally.co or by calling 1-617-286-4858.